OZIOMA CHUKWUEMEKA

OZIOMA CHUKWUEMEKA

Operations, Process Optimization & Strategic Administration

Abuja, NG.

About

Highly organized and dependable Operational and Administrative Assistant with 2 years of experience in both public and private sectors, process optimization, and strategic administration. Proven ability to streamline operations, manage complex projects, and enhance team productivity through meticulous coordination and the strategic application of AI automation tools. Seeking to leverage expertise in operational efficiency and cross-functional collaboration to drive strategic initiatives and achieve measurable organizational impact.

Work

Grovane Advisory

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Virtual Assistant/ Operations Support

Canada and Nigeria

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Summary

Provided comprehensive virtual assistant and operations support, conducting in-depth research and coordinating cross-functional collaboration to ensure seamless operational flow and informed decision-making.

Highlights

Conducted in-depth research to support strategic projects, providing critical insights that informed key decision-making processes.

Coordinated communication and facilitated collaboration between diverse teams, ensuring timely task completion and seamless operational flow.

Assisted in organizing programs, tracking progress, and maintaining accurate records to support robust reporting and evaluation purposes.

3MTT Nigeria

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Program Support Volunteer (Hybrid)

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Summary

Coordinated group tasks and supported peer learning activities for project alignment, while assisting in performance tracking and facilitating virtual team communication for operational flow.

Highlights

Coordinated group tasks and facilitated peer learning activities, ensuring consistent project alignment and collaborative success.

Assisted in tracking performance progress and streamlined communication across virtual teams, enhancing transparency and accountability.

Supported participant onboarding and engagement initiatives, optimizing operational flow and contributing to improved program outcomes through consistent follow-up and coordination.

Foretec Investment

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Personal/ Operations Officer

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Summary

Managed daily operations, coordinated projects, and optimized client communication, reducing delays by 40% and enhancing executive decision-making.

Highlights

Drafted and meticulously proofread business documents, official emails, and reports, ensuring 100% accuracy and professional standards.

Streamlined daily operations by coordinating projects, managing procurement, and ensuring strict policy compliance, enhancing overall efficiency.

Optimized scheduling and client communication systems, resulting in a 40% reduction in delays and significantly improved client satisfaction.

Developed comprehensive documentation and performance tracking tools that empowered executive decision-making and enhanced workflow efficiency.

Ministry of Education, Science and Technology

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Administrative Assistant (NYSC)

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Summary

Streamlined internal communication and managed office records, contributing to transparent operations within a government ministry.

Highlights

Streamlined internal communication channels and provided comprehensive administrative support for government-led workshops and conferences.

Managed critical office records, scheduling, and documentation, significantly enhancing departmental efficiency and organizational structure.

Participated actively in procurement and open competitive bidding processes, contributing to the establishment of transparent operational practices.

Various Clients

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Personal Assistant (Freelance)

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Summary

Oversaw executive scheduling, communication, and project documentation for multiple business clients, ensuring timely delivery of key operational activities.

Highlights

Oversaw comprehensive executive scheduling, communication, and project documentation for multiple business clients, ensuring seamless coordination.

Drafted and meticulously proofread critical reports, meeting minutes, and proposals, maintaining strong attention to detail and accuracy.

Supported daily logistical operations, ensuring timely delivery of key activities and maintaining an efficient and smooth workflow.

Education

Chukwuemeka Odumegwu Ojukwu University, Nigeria

Nigeria
Bachelor of Science (B.Sc.) Human Physiology

Languages

English

Native

Certificates

ML & Generative AI

DeepTech. Data Science Nigeria (DSN)

Certified UI/UX Designer

3МТТ

Certified Virtual Assistant

She Leads Africa (SLA)

Certificate Generative AI Productivity Skills

Microsoft & LinkedIn

Career Essentials in Generative AI

Microsoft & LinkedIn

Skills

Software & Tools

Microsoft Office Suite, Google Workspace, Trello, Canva, Figma, Make (formerly Integromat), Zapier.

Administrative & Operations

Operations Management, Workflow Optimization, Office Administration, Project Administration, Event Planning, Coordination, Budgeting, Resource Planning, Compliance Management, Record Keeping, Email Management, Scheduling.

Strategic & Analytical

Problem Solving, Critical Thinking, Research & Analysis, Strategic Planning, Process Optimization, Analytical, Process-Minded.

Communication & Collaboration

Cross-functional Collaboration, Professional Communication, Client Communication, Team-Driven.

Design & Automation

Graphic Design, AI Automation, Productivity Tools.

Personal Attributes

Detail-Oriented, Adaptable.

Interests

Hobbies

Playing a game of chess, Watching Documentaries.

Professional Development

Business Research.